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08.31.06

Troubleshooting Direct Serial Connections

By Chris Bryant

A prime topic of your CCNA and CCNP CIT exams will be connecting Cisco routers directly via their Serial interfaces, and while the configuration is straightforward, there are some vital details and show commands you must know in order to pass the exams and configure this successfully in production and home lab networks.

Letīs take a look at a sample configuration.

Connecting Cisco routers directly via their Serial interfaces works really well once you get it running - and getting such a connection up and running is easy enough. You can use show controller serial x to find out which endpoint is acting as the DCE, and itīs the DCE that must be configured with the clockrate command.

R3#show controller serial 1

HD unit 1, idb = 0x11B4DC, driver structure at 0x121868

buffer size 1524 HD unit 1, V.35 DCE cable

R3(config)#int serial1

R3(config-if)#ip address 172.12.13.3 255.255.255.0

R3(config-if)#clockrate 56000

R3(config-if)#no shut


Failure to configure the clockrate has some interesting effects regarding the physical and logical state of the interfaces. Letīs remove the clockrate from R3 and see what happens.

R3(config)#int s1

R3(config-if)#no clockrate 56000

R3(config-if)#

18:02:19: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial1, changed state to down


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The line protocol doesnīt drop immediately, but it does drop. Letīs run show interface serial1 to compare the physical and logical interface states.

R3#show int serial1

Serial1 is up, line protocol is down


Physically, the interface is fine, so the physical interface is up. Itīs only the logical part of the interface - the line protocol - that is down. Itīs the same situation on R1.

R1#show inter serial1

Serial1 is up, line protocol is down


While a router misconfiguration is the most likely cause of a serial connection issue, thatīs not the only reason for clocking issues. Ciscoīs website documentation mentions CSU/DSU misconfiguration, out-of-spec cables, bad patch panel connections, and connecting too many cables together as other reasons for clocking problems. Still, the number one reason for clocking problems in my experience is simply forgetting to configure the clockrate command!

About the Author:
Chris Bryant, CCIE #12933, is the owner of The Bryant Advantage, home of FREE CCNA and CCNP tutorials and daily exam questions, as well as The Ultimate CCNA and CCNP Study Packages.

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